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Emergency live-in care

Providing responsive, exceptional live-in care packages during COVID-19 allowing clients requiring care, to live safely at home.

Superior Healthcare are a specialist provider of healthcare, providing exceptional live-in care services during coronavirus, to ensure the highest level of care and safety for our clients. With highly trained nurses and carers, led by our experienced team of Lead Nurses and Care Managers you can have peace of mind your loved ones will be well looked after in the comfort of their own home during COVID-19.

What is emergency live-in care?

Live-in care is an established service of healthcare provided by Superior Healthcare, to the elderly and vulnerable as the preferred alternative to care or nursing homes. A live-in care package involves sending one of our trained carers or nurses to live with your loved one so they can continue to stay living in the comfort of their own home.

Emergency live-in care is our response to the coronavirus, where we have extended our live-in care service to families who have elderly relatives and loved ones living by themselves, who are vulnerable during this time.

Live-in care is more than just assisting with their physical needs but also provides companionship and emotional support. It allows them to continue to stay safe at home during the pandemic, with personal, round the clock care and gives you the peace of mind that they are well looked after.

If you have a loved one who is vulnerable and needs care, live-in care is one of the safest ways to continue to provide high levels of care during the coronavirus pandemic.

Why trust Superior Healthcare

We understand, more than most, how daunting it can feel with carers coming into the home of your loved one…

Superior Healthcare was founded on our CEO, Stewart Thorp’s, personal experience of sourcing healthcare for his sister Katie who was knocked from her bicycle whilst cycling on a country lane.

We understand what it’s like to have carers and nurses come into your home to provide care. We know the importance of getting it right and we work really hard to ensure we are matching the right carers to our clients, to not just meet their physical needs but who can empower them to achieve their goals and live life to the full.

For us, it’s personal.

A care package tailored to your needs

We understand this is a worrying time and Superior Healthcare are well equipped with the resources and highly trained staff  to provide exceptional levels of live-in care during this crisis.

We offer live-in care packages to the elderly, the vulnerable and people with continuing healthcare needs, in a way that allows them to lead their own life.

We assess the individual needs of your loved ones and tailor each package accordingly to meet their specific requirements. That can mean anything from carers helping with the housework, ensuring that they eat well and keeping them company, to full 24/7 round the clock complex healthcare, managed by our team of lead nurses.

We offer a holistic approach to our live-in care:

Personal Care:

This is care with dignity, where we assess the needs of your loved ones on an individual basis to produce a care plan that not only meets their requirements but helps achieve their goals. We look to empower our them to live independently and comfortably at home and for them to live life to the full.


It’s more than helping them with daily activities and managing their day. Your loved one’s mental health and wellbeing are just as important and live-in care gives them a companion who can give the support and personal comfort they need, whilst helping to keep them connected to you and your family.

Healthcare needs:

Superior Healthcare’s background and expertise has been in developing and delivering continuing healthcare care packages for people with complex health needs, to live safely at home. From brain injuries to motor neurone disease and stroke we are equipped to handle very complex health conditions and tailor each package to meet our client’s specific requirements. This means you can rely on us to deliver the care and support they need, however complex, during COVID-19. We are with you for life.

Our promise to you

When you choose Superior Healthcare to provide live-in care for your parents or loved one, we will work with you and them to create a care package that is centred around their individual needs and circumstances:

  • We will allocate a Care Manager and also a Lead Nurse, who together will oversee their care package.
  • Before providing their care package, we will agree the plan for the support that we will provide including defining both your’s and your loved one’s goals and outcomes for the service – which we will use to review and measure the performance of our service.
  • As well as introducing experienced support workers and/or nurses from our established team, we will recruit and train people to care for your loved one’s individual needs.

Why choose us?

There are a lot of benefits using a leading healthcare provider to deliver your live-in care.

  • Superior Healthcare is regulated and rated ‘Good’ by the Care Quality Commission.
  • All our live-in care packages are overseen by our team of Care Managers and Lead Nurses, which means the care you’ll receive will be second to none. We have the experience and expertise to handle developing and complex healthcare needs and provide a service you can rely on.
  • We will work with you to craft a support plan to help your loved one to achieve their personal goals.
  • We train all of our nurses and carers in house which means you can be reassured they are equipped to the highest standard and provide care that is safe, effective, caring and responsive.
  • You’ll have a dedicated Care Manager who is on hand to ensure your loved one is receiving excellent care at all time. We will source and train a small team of carers and nurses to meet your requirements. This also means managing all holiday and sickness giving your loved one continuance in care so you can have peace of mind.

Ready to have a chat

We would love to have a chat with you and find out more how we can help.

To discuss your needs on an informal please call us on 01227 771122 or fill out the form below and one of the Superior Healthcare team will get back to you.