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Complex Care Coordinator

  • Location: Whitstable
  • Salary: £22,500 to £25,000 per annum
  • Contract: Full time
  • Date posted: November 18, 2020
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Superior Healthcare is a leading recruiter of carers and nurses offering a specialist complex care service which supports people with long term health conditions to live at home. We also provide temporary staff to cover placements in local care homes, learning disability/supported living houses and in hospitals. We are a young and sociable team; our combined efforts ensure that our clients receive “excellence in care”.

Position Overview

As a Complex Care Coordinator based within The Superior Healthcare Group’s Complex Care Division, you will have your own client caseload and will work with clients, their families, carers, commissioners and an office team to support clients to maintain their health and to enhance their independence.

You will be the nominated coordinator for the care workers and nurses that are responsible for delivering care and support on a day-to-day basis and be responsible for ensuring that clients receive high quality care safely and compassionately. You will also be required to participate in our telephone ‘on call service’.

You will organise, coordinate and manage packages of care, and supervise the deployment of the care services in accordance with agreed standards and best practice. You will ensure staff have the necessary training and support to enable them to perform their role effectively. You will be an ambassador for Superior Healthcare supporting and maintaining a culture of performance and “excellence in care”.

About You

You must be energetic and enjoy working within a fun, fast paced environment alongside an enthusiastic and motivated team. You will have a calm, friendly, excellent telephone manner, be a proficient user of IT systems and an efficient administrator who is highly organised and is able to prioritise your workload.

Previous experience of working in a coordination role or a customer service role is preferable.

Our Offer

  • £22,500 to £25,000 dependent on experience
  • Training and development opportunities
  • Bespoke Benefits platform
  • Employee Assistance Programme

We welcome applications from everyone regardless of their background. If you feel you have the skills and experience to excel in this position please apply now. We look forward to hearing from you!


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