Registered Nurse

• You will deliver exceptional care and nursing service at all times, in accordance with the existing care plans. Care will be delivered in line with the best practice guidelines, Superior Healthcare’s policies and procedures and agreed standards.
• You will be the named nurse for a specific number of service users. You will take responsibility for the care plans by assessing, implementing and evaluating each service user’s medical, psychological and social needs on a regular basis or as needs change as the Superior Nursing Services’ and our clients’ Policies and Procedures indicate.
• You will complete all appropriate monitoring records and care plans, as directed by the Service Manager, and note any area of concern and follow up with action where required.
• You will carry out nursing procedures as necessary, which may include blood glucose estimation, blood pressure measurement, temperature measurement, urine testing, etc.
• You will keep all recording charts, when in use, up to date. In particular food and fluid records and other daily observations.
• You will carry out nursing procedures as necessary, which may include blood glucose estimation, blood pressure measurement, temperature measurement, urine testing, etc.
• You will carry out prescribed dressings and other aspects of wound and pressure ulcer management and ensure that all service users have appropriate pressure relieving equipment.
• You will prescribe, promote and assist in personal hygiene, mobility, toileting and continence training for all residents, in conjunction with care assistants, including the referral to specialist nurses and preparation of care plans as appropriate.
• You will ensure an appropriate segregation of clinical and other waste material and ensure that it is disposed of in accordance with current legislation, CQC Guidance on Quality and Safety, NMC Guidance and Company Policy and Procedure on Infection Control.
• You will be reliable and once you accept and commit to fulfilling your shifts, you will endeavour to fulfil this expectation. In any case you will communicate effectively with our coordination team when informing them of changes and giving sufficient notice.
• You will recognise your own limitations and will seek guidance from the client’s management teams, our coordination team or the Agency Operations Manager if you are faced with a task or situation, you are not equipped to deal with.

• Nurse is aware of each service user’s social and medical needs.
• Service users’ needs are met at all times with exceptional service provided and excellent feedback received from clients.
• Regular and consistent care and nursing service is provided to our clients and their service users.
• Service users’ care plans and daily care notes and observations are completed fully and comprehensively and as directed by the Service Manager.
• Any concerns and issues are reported promptly and via the correct channels as advised by coordination team and client.
• Elimination of any task related errors and mistakes.
• Excellent communication ensuring that any issues are resolved quickly ensuring the safety of service users and to the client satisfaction.
• Reputation of the business grows in strength.

• You will be familiar and confident working with safeguarding procedures – including our internal and client’s own processes and you will report any accidents/incidents and safeguarding concerns via the correct communication channels.
• You will ensure all concerns are immediately reported to the Service Manager and our head office and you will complete any relevant documentation within 24 hours of the incident/accident/concern.
• You will maintain confidentiality around any concerns and not discuss them with colleagues or service users.

• Safety of service users is ensured at all times.
• All concerns are reported through the correct channels and are dealt with and resolved promptly and to the service users’ and client’s satisfaction.
• Communication between care and nursing teams and head office teams as well as any external parties is effective and smooth.
• Registered Nurses are aware of the correct safeguarding procedures and are knowledgeable in the area of safeguarding.

• You will respect the confidentiality of the service user and our client, ensuring you maintain professional standards at all times.
• You will display behaviours that demonstrate our core values when working with our clients and embrace these in your approach to all aspects of your work.
• You will support an open, positive and inclusive working culture at all times.
• You will be kind and will treat everyone with dignity and respect.
• You will demonstrate a sense of commitment to service users you care for, in terms of shift fulfilment and reliability.
• You will uphold the reputation of Superior Healthcare Group and always behave in a professional manner.
• You will support and maintain a culture of performance and excellence, always striving to achieve your best.
• You will be honest and reliable, willing to work with colleagues to ensure the client receives consistent service.

• Service delivery in line with our company values of passion for quality, one family and inspiring leadership.
• Excellent care and reputation of the company.
• Team member is passionate about working in care and for Superior Healthcare.
• Great feedback received from the clients.
• Professionalism observed in all areas of work, including communication.
• Friendly and supportive work environment, showing respect to service users, other employees and clients.
• Pro-active management of tasks, ensuring tasks delivered on time and correctly in line with care plans.
• Focus on continuous development and learnings, and ability to receive constructive criticism.

• You will lead and supervise a team of care assistants/ support workers in carrying out their duties.
• You will work collaboratively with other care and nursing professionals as well as being able to work autonomously.
• You will ensure staffing levels’ coverage of the home/service at all times, making the best possible use of staff resources.
• You will ensure any changes in the service user’s care or care routine are reported so that relevant care plans and risk assessments can be updated.
• You will communicate regularly and effectively with coordinators from the complex care team, offering availability and delivering care as part of the rota.
• You will take responsibility for attending team meetings at least twice a year.

• Team members respect and support each other where needed.
• Effective communication across all the areas, including care and nurse employees, client as well as the coordination team at head office.
• Concerns are raised and resolved quickly without causing internal disputes.

• You will have the right knowledge of and will adhere to the Superior Healthcare’s as well as our clients’ policies and procedures and recommended ways of working.
• You will work within the guidelines of our Staff Handbook and the Superior Healthcare Group’s Health and Safety Policy and Procedure and will observe all the internal H&S and other policies and procedures when working at clients’ locations.
• You will adhere to Superior Healthcare’s and clients’ PPE and infection control guidelines, including any updates and changes communicated to the team regularly.

• All policies and procedures adhered to at all times.
• Staff handbook issued to all team members who familiarised themselves with the handbook.
• Team members aware of internal procedures and processes as well as the clients’ own policies.
• H&S policy followed at all times ensuring safety of the employee, service users and other team members.

• You will be up to date with all relevant training and attend any requested training updates.
• You will actively seek opportunities for personal and professional development.
• You will share best practice and suggest any person-centred recommendations to Service Manager or Agency Operations Manager.
• You will work within your own competencies at all times and be receptive to learning/development and support on shift from a senior colleague/manager, including instructions and suggested improvements, always ensuring safe practice.

• Team members have the correct knowledge and understanding of their role and expectations, and all the policies and procedures and regulations governing the complex nursing profession.
• Team member is trained and experienced in administering medication.
• Team members look into continuous improvement in their professional knowledge and understanding and role.
• Team respect each other’s opinions and suggestions and constructively respond to feedback.

• You will be responsible for ensuring medication is delivered according to the client’s MAR charts and as directed by the Service Manager and making sure that relevant documentation is subsequently completed.
• You will undertake drug rounds at prescribed times – ensuring sufficient drugs are available for following 24 hours.
• You will ensure that controlled drugs are checked by and administered by appropriately trained members of staff.
• You will ensure you attend relevant medication management updates, and training that may be client specific, i.e., PICC line, IV drugs Controlled Drug administration etc.
• You will be observant for any side effects, aware of any contraindications, and able to make a decision regarding medication management in line with Superior Healthcare’s policies, NMC and NICE guidelines.

• Medication is administered in line with internal processes, service users’ care plans and MAR charts, reducing risks of medication errors.
• Service users’ safety is maintained at all times with focus on ongoing improvement.
• Team members are knowledgeable and understand the medication administration processes, including internal clients’ own processes.
• Reporting of any medication errors is immediate without undue delay and via the correct communication channels.

• You will uphold the NMC code of conduct at all times and be able to reflect upon your practice implementing any improvements and making suggestions to the Service Manager or Agency Operations Manager.
• You will ensure you re-validate as per NMC’s guidelines.
• You will remain professional on duty and lead by example within the client home.

• Professional conduct at all times observed amongst qualified staff, in line with the NMC codes of conduct.
• Registered Nurses focus on on-going development of their skills, in their role.

experience of working within complex healthcare

Employee Assistance Programme

Wellbeing and mental health support

Refer a friend scheme

Training and Development opportunities