Care Coordinator

Description

Join Our Team as a Care Coordinator!

Are you ready to make a meaningful impact in people’s lives while advancing your career? At Superior Healthcare, we’re seeking a passionate and experienced Care Coordinator to join our team at our Whitstable branch, in Kent.

Why Us?
Superior Healthcare was established in response to our founders’ personal experience of caring for a family member who has an acquired brain injury. We’re dedicated to providing compassionate, nurse-led complex care at home for children, young people, and adults with long-term health conditions.

Our mission is simple, to improve the lives of every person who comes in to contact with The Superior Healthcare Group. We aim to make our clients feel safe, to empower them to achieve their goals and put the minds of their families and loved ones at rest. We strive to be a clear choice for the people who commission us and to value and care for our team who make it happen.

What’s the Role?
As a Care Coordinator in our Complex Care Division, you’ll:

• Lead with purpose: Manage your own client caseload.
• Collaborate effectively: Work closely with clients, families, carers, and colleagues to deliver exceptional, person-centred care.
• Deliver excellence: Ensure shift requirements are met with compassion, safety, and professionalism.
• Innovate and improve: Drive continuous improvement in service delivery.
• Support: Participate in an out-of-hours service, ensuring clients and teams receive consistent, reliable support when they need it most.

This full-time role offers 37.5 hours per week and comes with a starting salary of £25,200, rising to £28,350 after successfully completing probation. The role will also include a shared on call out-of-hours rota to continue support to our clients and care staff.

What You’ll Bring
We’re looking for someone who is:

• Organised and driven: You thrive in a fast-paced environment and can juggle multiple priorities.
• Client-focused: You understand that care is about building relationships and delivering personalised support.
• Detail-oriented: You’re committed to maintaining compliance, high standards, and operational efficiency.

Benefits

• We pay for a Blue light card
• We are a Real Living Wage Employer
• We support employees in achieving a Level 2 to Level 5 diploma
• Earn a £50 voucher for every friend you refer who joins our team
• We help you save for Christmas
• Wellbeing support including up to 6 face-to-face counselling sessions
• We have an in-house wellbeing team to support you
• 24/7 live chat and video calls with trained counsellors, and free financial and legal advice
• We reward Employees of the Month with a £100 voucher
• We offer in-house womens health support
• You accumulate holiday pay as you work
• We host employee events throughout the year, including breakfast clubs, summer BBQ and Christmas party
• You have two Volunteer Days per year, to support local charities and initiatives

If you’d like to discuss your application before applying, or find out more about the role, please contact EmmaSilverton@superiorhealthcare.co.uk.

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