Agency Carers

Learn why carers love working in Superior Healthcare’s agency team!

Recruiting agency carers

Superior Healthcare provides specialist complex community care and agency services to private hospitals, hospices, schools, colleges, and care settings across Sussex and Kent.

In care, no two days are the same, and we understand that flexibility is key.

As an Agency Carer, whether you’re working in a supported living environment, providing one-to-one support in a school, or working in a hospital setting, we offer a variety of flexible work options to fit around your life.

Why join our agency care team?

Our dedicated coordinators offer a variety of placements in care settings where we have established strong working relationships.

If you find a care setting that resonates with you and you want to work there full-time, we’ll support both you and the care service to make the process as seamless as possible.

Many members of our agency care team choose to stay with us due to our exceptional employee benefits, training, and career progression opportunities, which exceed those offered by traditional care settings and agencies.

What does an agency carer do?

Our agency carers deliver high-quality care and support to service users, following the directions of the client and their management teams. You will ensure that each service user receives person-centred care, helping them to live safely and happily.

Day-to-day tasks

As an Agency Carer, your daily activities will vary based on the services you choose to work in.

You could be supporting people with personal care, moving and handling, or providing social care support.

You may also help clients with eating and drinking, or support them in participating in activities that bring them joy.

Where you work

Our dedicated coordinators offer you a variety of placements:

Nursing homes
Private hospitals
Hospices
Residential homes
Supported living services
Mental health settings
Schools

Progression opportunities

Many of our agency team members join us because they want flexibility as they juggle personal responsibilities. Others may lack the experience initially required for complex care.

Often, our agency employees’ circumstances change. When they do, we are here to help them. Through our paid comprehensive training, we support agency employees to become complex care healthcare assistants.

Extensive training

As a new agency carer, you’ll receive comprehensive in-person training from our clinical educators, with yearly refresher courses – and we’ll pay you for those hours, too.

Our health and social care training will enhance your skills and open up more placement opportunities.

Beyond our mandatory training, we provide regular optional training for free, to help you expand your expertise. This includes positive behaviour support training, ligature training, and PMVA training.

Plus, we’ll offer you the chance to enrol in a Level 2 to 5 Diploma in Health and Social Care, helping you to continue unlocking new opportunities.

Benefits of being an Agency Carer

We offer various career development opportunities to help you grow within and enjoy your role as an Agency Carer with Superior Healthcare. If you possess ambition, skills, and commitment, we can provide the support and opportunities you need to reach your care career goals. Our benefits include:

Comprehensive training, with yearly paid refresher training
Opportunities for Diploma and management qualifications
Employee events throughout the year, including Pride celebrations, fish and chips on the beach, and 'tea and talk' gatherings
Employee Assistance Programme, offering up to siz face-to-face counselling sessions
Pension contributions
Christmas Saver scheme
Menopause support from an in-house Menopause Champion
Working flexibility around personal commitments
Designated wellbeing Team
Reimbursed Blue Light Card
Set your own working hours
Choose your work setting

For us, it's personal

Superior Healthcare was founded in 2006 by Stewart Thorp, his father Charles, and Sarah Richards after Stewart’s brother, Alex, sustained a traumatic brain injury and required 24-hour care.

When trying to organise at-home care for Alex, Stewart saw the need for a specialist provider that could fit into family life and continue Alex’s rehabilitation.

Superior Healthcare was formed to address this need. Since then, we have been supporting people who live with complex care needs and care services across Sussex and Kent.

Our Story