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Complex care

We employ a team of trained Complex Care Support Workers and Registered Nurses who are handpicked to support our clients’ individual needs.

Superior Healthcare supports people who have complex and long-term health conditions to live safely in the comfort of their own homes.

Whether you’re looking for twenty four hour care provided by a team of trained Support Workers or Registered Nurses including Registered Children’s Nurse or a smaller care package to support you at specific times throughout the day, Superior Healthcare can help.

Complex care - Tracheostomy training on baby mannequin

Specialist care

We employ a team of trained Complex Care Support Workers and Registered Nurses who are handpicked to support our clients’ individual needs.

Care team in car with young adult who has continuing complex care needs

Who we support

Superior Healthcare’s team provides 500,000 hours of care and support each year for children, young people and adults who have complex health needs.

Complex care - stethoscope laying on medical records

Who we work with

We are trusted by NHS CCGs, Solicitors, Case Managers, as well as private individuals and their families to provide care packages that meet our clients’ individual needs.

Quality assurance

  • Superior Healthcare is regulated and rated ‘Good’ by the Care Quality Commission.
  • We employ a team of Lead Nurses to manage our clients’ care packages.
  • We continually invest in training for our team who participate in specialist training at leading institutions including the Great Ormond Street, Guy’s and St Thomas’ and Royal Brompton Hospital.
  • Superior Healthcare works in partnership with a specialist HR and Health & Safety Advisor to ensure that our policies and procedures are always up to date.

Our promise to you

When you choose Superior Healthcare to support you or a loved one, we will work with you to create a care package that is centred around your individual needs and circumstances:

  • We will allocate a Lead Nurse who will oversee your care package. Our Lead Nurse Team includes Registered Nurses and Children’s Nurses.
  • Before providing your care package, we will agree the plan for the support that we will provide including defining your goals and outcomes for the service – which we will use to review and measure the performance of our service. Reviews are ongoing but formal reviews will be completed at least quarterly.
  • As well as introducing experienced support workers and/or nurses from our established team to you, we will recruit and train people to care for your individual needs.
  • Superior Healthcare can train your team in specific areas including medication administration, continence care including catheterisation and bladder washouts, gastrostomy feeds, tracheostomy and airway management, suction and cough assist and seizure management including the administration of rescue medications, as required.

Get in touch

To find our more or to discuss your needs on an informal basis please call 01227 771122 or fill out the form below and a member of the Superior Healthcare team will get back to you.