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mum with young son who has continuing healthcare needs

Families

Supporting families to care for their loved ones at home.

Why families trust Superior Healthcare

Superior Healthcare is trusted by the families of people who have complex health needs.

We are regulated and rated ‘Good’ by the Care Quality Commission and were founded in response to our CEO’s personal experience of sourcing a care package for his sister. For us, it’s personal.

Our promise to you

When you choose Superior Healthcare to support you or a loved one, we will work with you to create a care package that is centred around your individual needs and circumstances:

  • We will allocate a Lead Nurse who will oversee your care package. Our Case Management Team includes Registered Nurses and Children’s Nurses.
  • Before providing your care package, we will agree the plan for the support that we will provide including defining your goals and outcomes for the service – which we will use to review and measure the performance of our service. Reviews are ongoing but formal reviews will be completed at least quarterly.
  • As well as introducing experienced support workers and/or nurses from our established team to you, we will recruit and train people to care for your individual needs.
  • Superior Healthcare can train your team in specific areas including medication administration, continence care including catheterisation and bladder washouts, gastrostomy feeds, tracheostomy and airway management, suction and cough assist and seizure management including the administration of rescue medications, as required.

Our team

Superior Healthcare employs a team of trained carers, support workers and nurses including children’s nurses who are recruited to meet our clients’ individual needs.  We complete stringent pre-employment checks as well as providing comprehensive induction and ongoing training:

  • We apply for Enhanced DBS checks for all members of our care team and complete annual update checks via the Disclosure & Barring Service’s Update Service.
  • We verify employees’ complete career history and obtain employer references covering at least the last three years’ employment.
  • Superior Healthcare provides comprehensive induction programmes which are delivered in our classroom locations and facilitated by our team of qualified trainers. All members of our team complete practical training in areas including moving & handling, administration of medications and basic life support as well as specialist training in areas such as the management of tracheostomies and gastrostomy tubes, as required.
  • Our team takes part in ongoing training and continuing professional development opportunities, including Level 2/3 Diplomas in Health and Social Care.

Get in touch

If you’d like to discuss your needs and find out how we can help please call 01227 771122 or fill out the form below and one of our team will get back to you.