A Passion For Complex Care Training: with Katie Bedwin
At Superior Healthcare, training is at the heart of what we do.
It’s what gives our carers and nurses skills, and our clients and their families confidence.
This time, we asked Katie Bedwin about her experiences: Katie was recently a proud winner of the Care Show’s ‘Thirty Under 30’ Care Award winners! Katie is one of our dedicated Clinical Educators, who helps our teams deliver the highest standards of complex care.
For us, training isn’t a tick-box exercise, it’s about real, hands-on learning that builds confidence, understanding, and excellence.
Because when we invest in training, we invest in people; and that’s what truly defines Superior Healthcare.
1. What inspired you to become a Clinical Educator at Superior?
In my previous roles I have always enjoyed teaching and training colleagues, students, and families. So, when I saw this role advertised, I thought it would be perfect to combine my complex care experience and love of teaching! But, if I am completely honest, I never thought I would be successful. I love being able to meet people from all different backgrounds and listen to their stories and experiences. It’s cliché to say, but I love my job!
2. What areas or skills do you most often train colleagues on?
I train on lots of different topics from epilepsy, tracheostomy skills, medication, and basic life support. I love that every day is different. My favourite topic to train is epilepsy as I find it so interesting and varied across different clients. There is also a lot of current research available about epilepsy and the treatment options.
3. How does your work as a Clinical Educator make a difference to patients or the wider team?
Although I am not working directly with clients in this role, I still feel that I have an impact on the care that they receive. I feel very passionate about all care staff having access to good quality, face to face training. I think we are very lucky at Superior, as we can offer a vast array of different training opportunities to our clinical staff. In turn I believe this raises our clinical standards of care to the clients that we support.
4. What’s the most rewarding part of supporting and developing others in their clinical practice?
My favourite part of the role is being able to share information and knowledge on clinical skills and best practice guidance. I love that individuals leave the classroom having been taught new things, which will turn improve their patient care.
5. What’s one piece of advice you always give to learners during training?
“We are always learning!” – best practice guidelines change when we have new information and research. So, it is imperative everyone attends training with an open mind and willingness to learn new things, even if they are very experienced in their role!
6. If you had to sum up your role in three words, what would they be?
Teach. Listen. Share
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