Agency Staff

Your trusted agency staffing solutions for Kent and Sussex. We provide registered nurses, support workers, and care assistants for both last-minute and long-term cover.

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Agency Care Staff

Responses within 30 minutes

Staff profile’s included

Fully inclusive charge rates

Dedicated bookings coordinator

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Agency care staffing

What makes us different

Care settings opt for our agency care staff services because they recognise the importance of partnering with an experienced, highly trained, and regulated team that never cuts corners.

Our commitment to quality care guarantees your peace of mind.

We work with services across Kent, West Sussex and East Sussex, including nursing homes, private hospitals, hospices, residential homes, supported living services and mental health settings.

Instant access to qualified care staff

Our extensive pool of agency care staff includes support workers, healthcare assistants, senior healthcare assistants, registered nurses, and paediatric nurses – for last-minute long- or short-term cover. We will fulfil your care staffing needs promptly and efficiently with continuity and quality in mind.

 

Competitive rates

We offer competitive charge rates without compromising on service quality. Our commitment to excellence has earned us a strong reputation for reliability and trustworthiness among our clients.

Exceptional response time

We maintain a lightning-fast response time, aiming to answer shift requests within 30 minutes. Our exceptional coordinators consistently surpass this target to meet your needs as they arise.

Great employee continuity

We prioritise consistency when providing staff for your shifts, ensuring continuity of care and dependable support from dedicated care professionals throughout your time with us.

Rigorous recruitment process

Our stringent pre-employment checks, thorough inductions, and ongoing training reflect our commitment to quality care staffing solutions. Staff profiles are provided before first shifts.

Experienced nurses and carers

As one of the UK’s leading complex care providers, we operate our own in-house training centres, where we offer specialist courses to all our care and nursing teams, including our agency care workers.

We also extend our services to private hospitals, hospices and other care services, as our clinical training is renowned for its excellence across the care industry.

Agency care staffing

Dedicated relationship managers

Our relationship managers and coordinators work closely with you to assure your satisfaction with our care and nursing staff solutions.

We go the extra mile by offering free training events for home managers and service leads. Our efforts mean that we regularly receive glowing feedback from those we support.

Agency care staff

For us, it's personal

Superior Healthcare was founded in 2006, following our CEO’s personal experience of finding a care package for his brother, who sustained a traumatic brain injury at age 11.

Having experienced firsthand the importance of high-quality, compassionate, and consistent care, our founders are committed to ensuring that everyone receives safe, dignified, and exceptional care, whether in a nursing home, hospital, or hospice.

Our Story

Book agency staff

Looking for carers, nurses, or paediatric nurses for long-or short-term cover?

We’re here to help! Our dedicated team is readily available to provide qualified, experienced, and trained agency staff to meet your needs swiftly.

To get started, simply fill out the form or give us a call at 01622 230800, and we’ll arrange your coverage right away.

Service testimonials

Read what home managers and service leads have to say about Superior Healthcare’s outstanding agency care staff service.

"I just visited one of our newest clients, and met with a lady who works closely with (agency staff member). She said you need to reward (agency staff member) with something because she is an absolute credit to us. Nothing is ever too much and if they could they would have her working with them full time. She is brilliant. "
- Client, Nursing Home
"I had some really really positive feedback about (agency staff member). The staff on shift with (agency staff member) said how lovely she was, she got on SO well with the supported people and was so good with them. We would love to have back or have her work at if she ever wants to pick up any shifts. "
- Client, Residential Care
"We wanted to let you know that HCA (agency staff member) was very helpful and a pleasure to work with yesterday. We understand that it was her first shift for Superior Healthcare and also obviously her first shift at the hospice. We would like to request (agency staff member) again when we need HCA agency cover please if she is available."
- Client, Hospice
"I must commend you on the young man that came yesterday. It was an extremely busy shift as we had a new lady living with Dementia arrive for respite. He was extremely helpful and learned the layout of the home quickly. I would welcome him back anytime."
- Client, Care Home
"(Agency staff member) is amazing, lovely, and kind. He is such a hard worker and hasn’t stopped all day. He goes above and beyond and is one of the best agency staff members we have ever had! We would love to request (agency staff member) back again when needed!"
- Client, Nursing Home
"I can't thank you enough for the support with covering the service, we have managed to cover the next 2 weeks before 5pm, woo! We have really enjoyed having (agency staff member) work with us, she has been brilliant with (person receiving care) and has glowing confidence. "
- Client, Residential Care
"I don’t tend to write these types of emails much, but feel this time I probably should. I worked a shift with agency staff member and just wanted to pop an email to say how great he was. He worked really well with all residents and didn’t need prompting much throughout the shift and (person receiving care) seemed to really enjoy spending time with him. "
- Client, Residential Care
"Thank you for ensuring my first time booking in cover with easy and a pleasant experience."
- Client, Support Living Service
"We have just received a gift bag full of goodies from you. What have we done to deserve such a lovely present? You help us out each time we are short of a member of staff. Thank you from all of us."
- Client, Hospice
"I just wanted to send an email giving feedback on an agency member of staff that worked at (hospice) last night. (Agency staff member) has never been to our service before and yet worked extremely hard with the team who all agreed she was an absolute pleasure to work during the shift."
- Client, Hospice
"I just wanted to say that (agency staff member) is a ray of sunshine! Her first day at (care service) yesterday and it was like she had worked there for ages. She only needed to be told once what to do and she just got on with it. She also needed to report a behaviour and did this without any support and sent it straight to me. "
- Client, Support Living Service
"Another good bit of feedback about (agency staff member) ? I also have to add how brilliant she is, she works soooo much and is always so flexible to change things at the last minute etc she’s a true credit to Superior Healthcare!"
- Client, Residential Care
"The staff who covered were great, they were playing and engaging with the children and were generally just lovely and helpful- a particular thank you to (agency staff member) who settled in so well and seemed to just fit in even though it was the first time she had been with us ?"
- Client, Residential Care
"(Agency staff member) has been fantastic this last month supporting (person receiving care) in hospital. I can’t thank him enough."
- Client, Residential Care
"Thank you for all your help today. (Agency staff member) was marvelous with one of our tenants and helped them achieve all that was needed."
- Client, Support Living Service
"Thank you for all your hard work and dedication with covering shifts in our home, your excellent communication skills, and the wonderful team you had for us."
- Client, Residential Care
"We had (agency staff member) working with us today and I would like to highly praise her work and team work today. She helped and support us through a difficult situation today."
- Client, Hospice

Agency Care Staff FAQ

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