Applying for a care, nursing, or head office role at Superior Healthcare is simple! We’ve streamlined our recruitment process to make it seamless for you to join our team. Here’s how it works, step by step.
Here’s a detailed look at what to expect throughout our recruitment process, from applying to becoming a valued member of the Superior Healthcare team.
If you’re interested in joining us as a Support Worker, as a Registered Nurse, or in a head office role, get in touch and we’ll give you a call.
If you’re interested in a role at Superior Healthcare, that’s great! You’ll need to submit an online application via our website.
Here are the steps:
After you submit your application, you’ll receive an email confirmation and a prompt follow-up call.
Our recruitment team will call you to discuss your experience. If we’re the right fit for you, we’ll then arrange a face-to-face interview.
The interview is our chance to:
For roles like Nurse Manager or Field Care Supervisor, a Nurse Manager or the Head of Complex Care may be present in your interview.
If you need any reasonable adjustments during the recruitment process, please let us know. We will do our best to make the process accessible and fair for you.
You’ll usually hear the outcome of your interview within three days, though we often respond sooner. If you’re successful, we’ll make a verbal offer before sending a formal offer and contract agreement.
If you’re unsuccessful, you’ll receive a call or an email. Feedback on your interview is available upon request.
As part of our rigorous compliance process, we need additional information and documentation before you can start. This includes an enhanced DBS check, references from previous employers, documentation of your Right to Work in the UK, and a medical health questionnaire.
We’re experienced in this process and happy to support you with what’s required. If you need help, just reach out to your recruiter.
We want to consolidate and refresh your pre-existing clinical so that you feel confident as you start your exciting new role.
Superior Healthcare is renowned for exceptional clinical training. All our new team members receive a comprehensive induction.
New employees in our complex care division will undergo five days of in-person training with an experienced clinical educator, followed by the completion of the online component for the mandatory Care Certificate and the Oliver McGowan training on Learning Disability and Autism.
You can learn more about our training process here. All care team members receive ongoing training relevant to the clients they support and for their own professional development.
As soon as we have all the information we need and once you’ve completed your mandatory training, we will officially welcome you to the Superior Healthcare team.
If you’re joining our complex care team, our coordinators will reach out to you and organise a meet and greet with your client. You’ll be fully supported by our field care supervisors as you complete shadow shifts–we want to set you up for success!
If you’re joining the agency team, you’ll meet with our dedicated booking coordinators, who will introduce you to the shift booking app, ensuring you receive daily updates on available shifts.
As part of your induction, you’ll receive a wellbeing pack listing all the benefits available to you at Superior Healthcare. We prioritise your health and wellbeing and aim to support all our employees wherever possible.
Within the first few weeks, you’ll receive a wellbeing call to make sure you’re settling into your new role smoothly. This is a great opportunity to discuss how your initial shifts have gone and raise any additional support you may need–or even just share positive feedback.
The wellbeing team will always be there for you should you have any concerns, worries, or need to get something off your chest. We also have several mental health first-aid-trained team members should you prefer to speak with another employee
You have access to various benefits with Superior Healthcare–you can read all about them here.
Wellbeing has always been a priority for Superior Healthcare. When Stewart founded the service back in 2006, he recognised that if we wanted to recruit and retain a team of high-quality and experienced care professionals, we had to provide a fantastic working environment.
Wellbeing support
Superior Healthcare was founded in 2006, following our CEO’s experience of finding a care package to support his brother, who sustained a traumatic brain injury at age 11.
Having experienced first-hand the importance of high-quality, compassionate, and consistent complex care, our founders are driven to ensure that everyone can live a fulfilled life, with fun, dignity, independence, and choice.
Whether you are an experienced Carer, Support Worker, a Registered Nurse, or seeking a career change, you’ve come to the right place!
As Kent’s leading health and social care recruiter, Superior Healthcare has opportunities throughout the county as well as across our several branches throughout the UK.
Discover our latest career opportunities here.
