Recruitment Process

If you’re interested in a role at Superior Healthcare, that’s great! You’ll need to submit an online application via our website.

Here are the steps:

1. Complete the online application form.
2. Attach your CV and any other relevant documents, if needed.

After you submit your application, you’ll receive an email confirmation and a prompt follow-up call.

Our recruitment team will call you to discuss your experience. If we’re the right fit for you, we’ll then arrange a face-to-face interview.

The interview is our chance to:

1. Understand each other better
2. Give you an opportunity to learn more about the role and ask questions

For roles like Nurse Manager or Field Care Supervisor, a Nurse Manager or the Head of Complex Care may be present in your interview.

If you need any reasonable adjustments during the recruitment process, please let us know. We will do our best to make the process accessible and fair for you.

You’ll usually hear the outcome of your interview within three days, though we often respond sooner. If you’re successful, we’ll make a verbal offer before sending a formal offer and contract agreement.

If you’re unsuccessful, you’ll receive a call or an email. Feedback on your interview is available upon request.

As part of our rigorous compliance process, we need additional information and documentation before you can start. This includes an enhanced DBS check, references from previous employers, documentation of your Right to Work in the UK, and a medical health questionnaire.

We’re experienced in this process and happy to support you with what’s required. If you need help, just reach out to your recruiter.

We want to consolidate and refresh your pre-existing clinical so that you feel confident as you start your exciting new role.

Superior Healthcare is renowned for exceptional clinical training. All our new team members receive a comprehensive induction.

New employees in our complex care division will undergo five days of in-person training with an experienced clinical educator, followed by the completion of the online component for the mandatory Care Certificate and the Oliver McGowan training on Learning Disability and Autism.

You can learn more about our training process here. All care team members receive ongoing training relevant to the clients they support and for their own professional development.

As soon as we have all the information we need and once you’ve completed your mandatory training, we will officially welcome you to the Superior Healthcare team.

If you’re joining our complex care team, our coordinators will reach out to you and organise a meet and greet with your client. You’ll be fully supported by our field care supervisors as you complete shadow shifts–we want to set you up for success!

If you’re joining the agency team, you’ll meet with our dedicated booking coordinators, who will introduce you to the shift booking app, ensuring you receive daily updates on available shifts.

As part of your induction, you’ll receive a wellbeing pack listing all the benefits available to you at Superior Healthcare. We prioritise your health and wellbeing and aim to support all our employees wherever possible.

Within the first few weeks, you’ll receive a wellbeing call to make sure you’re settling into your new role smoothly. This is a great opportunity to discuss how your initial shifts have gone and raise any additional support you may need–or even just share positive feedback.

The wellbeing team will always be there for you should you have any concerns, worries, or need to get something off your chest. We also have several mental health first-aid-trained team members should you prefer to speak with another employee

You have access to various benefits with Superior Healthcare–you can read all about them here.