Personal Health Budget

Superior Healthcare assists clients who fund their care via a personal health budget (PHB) or direct payments. Whether you need full care services or supplementary support to complement your existing team, we can help.

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Hybrid approach to care

Superior Healthcare supports clients with a personal health budget (PHB) or direct payments. We can provide all your care and nursing support or work alongside a team that you directly employ to offer contingency support.

This hybrid approach allows you to expand your team by utilising our healthcare assistants and nurses. To provide effective contingency support, we will assign a small team of employees who each work one shift per week within your care package.

We ensure that when you need to cover holidays or sickness, you will have access to skilled healthcare professionals you are familiar with, who understand your needs and preferences.

How we can help

Our nurse-led team provides tailored home care for children, young people, and adults.

Whether you need day or night care, live-in support, or 24-hour care, we are here to help. Our care services start from a minimum of 40 hours per week, with shifts starting at six hours.

We can assist with the recruitment of directly employed team members, offering the option to take them on a temp-to-perm basis.

Setting up a care package

Working collaboratively with the client, family, and professional partners, we create a care package with the individual’s clinical needs, desires, and goals at the centre.

A Nurse Manager will be assigned to oversee your care package, providing a high level of clinical supervision and ensuring that all documentation is kept up to date.

Your directly employed team will have the opportunity to participate in our industry-leading complex care training, which we also provide to private hospitals, hospices, and care settings.

Superior Healthcare can train your team in essential areas such as medication administration, continence care (including catheterisation and bladder washouts), gastrostomy feeds, tracheostomy and airway management, and suction and cough assist, as well as seizure management and the administration of rescue medications when necessary.

Tailored plan

We agree on a support plan that includes defining client goals and outcomes, which are regularly reviewed and measured to ensure our nurse-led services meet expectations.

Selective recruitment

Our experienced support workers, seniors, and nurses are carefully selected and trained to match each client's clinical care needs and personality, ensuring they seamlessly integrate into our clients' lifestyles and existing care team.

Nurse Manager

The Nurse Manager adapts the care provided to meet evolving needs, keeping the client's wishes and goals at the centre of the package.

Continuity of care

We are flexible and responsive. We work to effectively meet our clients’ evolving clinical and social needs.

Evolving care

We work with children, young people and adults throughout their lives, on a long-term basis.

Along the way, our Nurse Manager and expert clinical team will identify changes in the individual’s health, social care needs, and ambitions, and evolve the care they provide.

Rehabilitation

We strive to achieve successful rehabilitation outcomes where possible.

We take pride in knowing that the quality of our service has led to a reduction in care required by our clients. For example, we can complete an independent living trial for a client and are able to reduce the professional input required.

Recruitment

We recruit and retain a dedicated care and nursing team, who undergo rigorous pre-employment checks.

Everyone at Superior Healthcare receives comprehensive induction training and ongoing training. Our commitment to wellbeing and development ensures our team members deliver best-practice clinical care, with high retainment rates.

Complex care brochure

Conditions we support

Our team of specialist carers, support workers, and nurses – including paediatric nurses – supports people living with a variety of conditions, inlcluding:

For us, it's personal

Superior Healthcare was founded in 2006, after our CEO’s own experience of locating a care package to support his brother, who sustained a traumatic brain injury at age 11.

Having experienced first-hand the importance of high-quality, compassionate, and consistent complex care, we are driven to ensure that everyone can live a fulfilled life, with fun, dignity, independence, and choice.

Our Story

Make a referral

If you have a personal health budget or are funding care through direct payments, we can help you.

Whether you need an additional 40 hours per week to supplement your current team or require comprehensive day, night, or 24-hour care, we are here to help.

We welcome both formal and informal discussions.

To get started, complete the form or call us directly at 01227 774878.

Personal health budget FAQs

What specialist training do you provide to your care and nursing teams?

All members of our team undergo an extensive five-day classroom training programme, complemented by practical workshops, before their introduction to our clients.

This comprehensive training curriculum encompasses the complete care certificate and provides detailed instruction on the essential skills required for supporting complex clients, including tracheostomy management and gastrostomy care.

Following this initial classroom induction, personalised, client-focused training sessions are ongoing.

We train teams of carers, support workers, registered nurses, and children’s nurses, to support people who:

Have a tracheostomy and/or ventilator (BiPAP/CPAP) and require support to maintain a clear airway
Use a suction or cough assist device
Require seizure management and administration of rescue medication such as Buccal Midazolam, and Rectal Diazepam if required
Need support to receive medication, nutrition, and hydration via gastrostomy tube
Require assistance with personal care including continence care
Need assistance with medication administration
Require bowel care and prevention of autonomic dysreflexia following a spinal injury
Need positive behaviour support to live safely

Do you operate across the UK?

Superior Healthcare is regulated by the Care Quality Commission to provide care exclusively to clients in England.

We offer support to adults, young people, and children throughout the entire country.

How do you recruit & retain your teams?

We recruit and retain a dedicated team of carers, support workers, and nurses – including children’s nurses – who undergo rigorous pre-employment checks.

Everyone at Superior Healthcare receives rigorous pre-employment checks, a comprehensive induction and ongoing training. Our commitment to employee wellbeing and professional development ensures our teams deliver best-practice clinical care.

We apply for Enhanced DBS checks and complete annual update checks via the DBS Update Service.
We verify employees’ complete career history and obtain employer references covering at least the last three years of employment.
We provide comprehensive induction programmes, delivered in our classroom and facilitated by our team of experienced and qualified trainers.
Our team receives mandatory ongoing training and continuing professional development opportunities, including Level 2/3 Diplomas in Health and Social Care.
We proactively support our employees – every member of the Superior Healthcare team has access to a comprehensive Employee Assistance Programme, with additional wellbeing support offered by our in-house wellbeing team.

What is a personal health budget?

A personal health budget (PHB) is an allocation of funding provided to individuals in the UK to support their health and well-being needs. This budget allows individuals to have more control and choice over the healthcare and support services they receive. Here are some key points about PHBs:

Personalisation: A PHB is designed to tailor healthcare services to the specific needs and preferences of the individual, promoting a more personalised approach to care.
Funding source: The budget is typically funded by the NHS and can cover various services and support, including treatments, therapies, equipment, and personal care.
Care planning: Individuals work with healthcare professionals to create a personalised care plan that outlines how the budget will be spent to meet their health and well-being goals.
Flexibility: The budget can be managed in different ways, including:

Notional budget: The NHS holds the budget and arranges the agreed services.
Third-party budget: An organisation manages the budget and services on behalf of the individual.
Direct payment: The individual receives the funds directly to purchase the services and support they need.

PBHs are available to individuals with long-term conditions, disabilities, or complex health needs who require ongoing care and support.