Complex Care Assistant

We are currently recruiting for Healthcare Support Workers to provide support on a 2:1 basis for a high energy 9 year old boy at his family home in Watford, outside of school hours.

Experience of special educational needs, autism, behaviours that challenge and epilepsy would be an advantage but training and ongoing support will also be available.

You must be based in the UK to apply for this role – we do not offer VISA sponsorship

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About the Role

Drivers Only

We are seeking experienced carers to support a 9-year-old child with a learning disability and complex epilepsy. This is a 2:1 support package due to epilepsy and the potential need for emergency medication.

Support includes close supervision, personal care (including continence support), and proactive behaviour support.

Applicants should ideally have experience with epilepsy management and rescue medication (e.g. buccal midazolam), and a strong understanding of behaviour support and child development. Carers must be calm, consistent, attentive, and confident in providing engaging, interactive support.

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Requirements & Pay Information

Shifts

Monday to Sunday 9pm – 9am (Please note: this is for one waking night carer and one sleep night carer).

Benefits: 

  • Pay rates from Wake Night £15.40 – £17.60 per hour – Sleep In £9.24 – £10.56 per hour
  • £250 joining bonus: Join before the 28th February, bonus paid once you’ve worked 100 hours.
  • Thorough induction, and ongoing paid training
  • Option to work towards an NVQ/Diploma.
  • Holiday Pay.
  • Great Company Pension.
  • Blue Light Card – we’ll pay for it!
  • Referral Scheme: receive Amazon vouchers when you refer-a-friend.
  • Access to employee assistance program.
  • Menopause support
  • Ongoing support provided by our team of nurses and supervisors.

Healthcare Assistant Requirements: 

  • Previous care experience involving personal care.
  • A full UK driving license and access to your own vehicle.
  • A minimum commitment of 2x shifts a week.
  • *You must be based in the UK to apply for this role – we do not offer VISA sponsorship*

So, whether you’re a support worker, healthcare assistant, or community care assistant, we would love to hear from you!

Why Superior Healthcare is a Great Place to Work

  • From day one, you’re part of a team that puts people first. Your voice matters. Your life outside work matters.

  • Staff stay with us for 10+ years. People build careers here, not just jobs.

  • We are highly respected in social & complex care. Our name means quality, safety, trust.

  • We celebrate as a team: social events, small moments, big moments.

  • Our culture is warm, inclusive, caring, professional.

  • We provide free, CPD-accredited clinical training.
Montage of various Superior Healthcare training courses.

Why Work For Superior: Free, CPD-Accredited Training

We believe that your skill and confidence should grow with you — and we pay for it, train you, support you.

  • Full, paid induction when you join. Classroom learning + shadowing “on the job”.

  • Paid ongoing training / refresher training. If a client has special or clinical needs (nutritional, feeding tubes, moving & handling, etc.), we give you the specialist training, paid.

  • CPD-accredited courses in things like medication administration, spinal & brain injury awareness, basic life support, safer people handling, etc.

  • Chances to work toward NVQ/Diploma qualifications (Level 2 to Level 5).

  • Supervision and support from experienced staff: in-house nurses, supervisors. Someone to ask. Someone to help. Always.

20 Years of Superior Healthcare

This year Superior Healthcare celebrated its 20th birthday – two decades of caring for our clients and supporting our staff.

It showed what makes Superior special: we don’t just work side by side, we celebrate side by side.

Our 20 years prove that when you look after your people, they stay, they grow, and they help make a service respected across the care industry.

Why Work for Superior: Benefits & Wellbeing

We want you to feel good — at work and outside work.

  • Flexible shifts, to suit your life. Day, night, weekends, part-time or full-time.

  • Holiday pay. Company pension

  • Blue Light Card paid for you, offering discounts, perks.

  • Refer-a-friend bonus scheme (get rewarded when your friend joins).

  • Employee Assistance Programme (EAP): counselling, legal & financial advice, support with wellbeing.

  • Seasonal & social events: fish & chips on the beach, summer get-togethers, Easter treats, birthday events, etc. We believe small moments build big loyalty.

How You Feel Working With Superior

  • Respected. We value what you bring: your kindness, your commitment, your professionalism.

  • Supported. Whether for clinical tasks, difficult conversations, or emotional challenges, you’ll have training & supervision.

  • Proud. You will see the difference your work makes.

  • Growing. Skills, confidence, leadership opportunities. If you want to advance, we’ll help you.

  • Balanced. We know family, community, culture, home matter.

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