Background

Preston Garden Centre and Coppers Bistro was acquired by Superior Healthcare in 2025 as part of its aspiration to bring two projects to life; the creation of a new Community Hub and a collection of purpose-built homes that will provide high quality housing for people living with disability. 

Our Story

Superior Healthcare was founded by Stewart Thorp and his family in 2006 in response to his family’s experience of supporting Stewart’s brother, Alex, who has an acquired brain injury following the road traffic accident in which he was involved in 2001.   

Since 2006, Superior Healthcare has supported children and adults who live with complex health needs to live in the comfort of their home.  The company has grown to employ a team of more than 500 skilled carers and registered nurses, supporting clients and their families across Kent. 

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Why Preston Garden Centre?

Superior Healthcare supports a significant number of children and adults who live across Kent and, in particular, in East Kent. 

Whilst the drive to support people in their own homes in place of institutionalised settings has improved the quality of the lives lived by people living with disability, the move has also coincided with a reduction in public facilities and amenities where people can join together. 

At Preston Gardens, we aim to open an inclusive community hub including a café and sensory and activity spaces that can be used by the whole population and which are accessible for people who may find it physically challenging to access other facilities. 

At the same time, we plan to improve upon the planning consent already given for the development of a number of homes on the site – by delivering specialist housing which, to the outside world, simply resembles high-quality homes which are in keeping with the local village but, which meet the specialist needs of people living with disability. Such accommodation is currently in short supply. 

 

FAQs

What facilities will Preston Gardens include? 

Preston Gardens will bring together community spaces, wellbeing facilities and specialist housing with access to professional support, in one setting. 

Plans currently include: 

  • A café and community hub 
  • Spaces for events and activities 
  • Therapy rooms for occupational therapy and rehabilitation 
  • Sensory gardens and outdoor wellbeing spaces 
  • An accessible gym 
  • A hydrotherapy pool 

The hydrotherapy facilities will be unique within the local area and designed to meet the needs of people living with complex needs and disabilities. 

Will the facilities only be for residents of Preston Gardens? 

No. We want Preston Gardens to feel open and inclusive – this is central to our vision. 

While some spaces will support residents directly, our wider vision is for the community hub, café and many activities to be available for local people, families, carers and the wider community to enjoy too. 

We want Preston Gardens to be somewhere people come together, not somewhere that feels closed off. 

Will you offer respite care? 

Yes, that is part of our long-term vision. 

We hope to offer dedicated respite accommodation where people can stay for short breaks in a safe, supportive and welcoming environment. 

We know how important respite can be for both individuals and families and we want Preston Gardens to provide somewhere families feel genuinely comfortable and reassured. 

Who will work at Preston Gardens? 

Preston Gardens will employ a team made of healthcare and wellbeing professionals – as well as a team to support the wider community. 

This is expected to include: 

  • Registered Nurses 
  • Healthcare Support Workers 
  • Occupational Therapists 
  • Physiotherapists 
  • Rehabilitation Specialists 
  • A Community Hub and Hospitality Teams 

The aim is to create a joined-up environment where people’s clinical, physical, emotional and social wellbeing are all supported together. 

Will you keep the existing buildings and gardens, including the established trees? 

Nature is a big part of what makes Preston Gardens special and we want to protect and enhance the site’s biodiversity. 

Any changes we make will be carefully considered and focused on improving accessibility, safety and the overall experience for everyone using the space. 

Our aim is to create an environment that feels welcoming, calm and connected to nature. 

What will happen to the existing café? 

Our plans include renovating the existing café as part of the wider community hub. 

Accessibility is central to every part of the design, so we may need to make changes to the existing building to ensure it fully meets the needs of people living with complex disabilities and mobility needs. 

This includes features such as: 

  • Accessible entrances and pathways 
  • Specialist changing facilities 
  • Accessible toilets 
  • Spacious layouts for mobility equipment 

Any changes will be made thoughtfully and with the intention of creating a space that is even more welcoming, functional and enjoyable for everyone who visits. 

Who will the houses at Preston Gardens offer support to? 

The housing at Preston Gardens is being designed for people living with complex care needs and disabilities who may require specialist support, rehabilitation or adapted living environments. 

This may include people with birth related injuries, neurological conditions, spinal injuries or long-term complex health needs. 

Will local people be able to visit the café and gardens? 

Yes. We want Preston Gardens to feel like part of the community and we hope local people will enjoy visiting the café, gardens and community spaces. 

Will there be community events and activities? 

Yes. We hope to run regular activities and events that bring people together, including creative sessions, wellbeing activities and inclusive community events. 

How will Preston Gardens benefit the local community? 

As well as transforming a vacant site, Preston Gardens will create local jobs, improve accessibility and provide new wellbeing and community facilities for the area. 

Our aim is to create somewhere that has a positive long-term impact for both residents and the wider community. 

When will Preston Gardens open? 

Plans are still progressing and we will share updates with the community as key milestones are reached. 

Will families be able to stay involved in residents’ lives? 

Absolutely. We want Preston Gardens to feel welcoming for families and loved ones and to create spaces where people can spend meaningful time together. Many of the properties will have an extra bedroom so families can spend the night if they want to and we plan to a build a separate, purpose built property for family members to use. 

How will the site be accessible for people with disabilities? 

Accessibility is being considered throughout the design process, from pathways and entrances through to therapy spaces, changing facilities and social areas. 

The goal is to create an environment where people can move around comfortably, safely and with as much independence as possible. 

Will there be parking and transport access? 

Transport and accessibility are important parts of the planning process and these considerations will form part of the wider development plans. We are advocating for plenty of on-site parking, to ensure that all visitors are accommodated on-site and so that the community facilities can be enjoyed by all. 

Will anyone be able to move to Preston Gardens? 

As plans develop, we will share more information about referrals, partnerships and how healthcare professionals and case managers, as well as people living with complex care needs and their families can work with us.

Will residents receive 24-hour support? 

Support will be tailored to individual needs, with specialist teams available to provide high-quality care and assistance where required. 

How can I stay updated? 

We’ll continue sharing updates as plans progress. You can follow the journey on our Instagram page or contact the team directly if you would like to know more. Please feel free to share your feedback using the below form! 

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