Healthcare Assistant

Learn why healthcare assistants love working with Superior Healthcare.

Recruiting healthcare assistants

Superior Healthcare delivers specialist community care to children, young people, and adults living with life-limiting and often unpredictable conditions.

We know from personal experience that excellent complex care depends on dedicated people like you who do an incredible job.

That’s why we go the extra mile to support our healthcare assistants, making sure they feel happy and confident, as well as helping them access growth opportunities within our family-run service.

What is a complex care healthcare assistant?

As a healthcare assistant, you will provide high-quality care and support to clients with complex healthcare needs. You’ll have the opportunity to build strong relationships with one or a few clients in your local area.

Your role will involve ensuring that each client receives person-centred care and helping them lead fulfilling and happy lives.

What does a healthcare assistant do?

As a healthcare assistant, you will deliver high-quality care and support to clients with complex healthcare needs. You’ll ensure they receive person-centred care, assist in managing their clinical and social care needs, and help them lead full, valued lives. Throughout, our nurse managers and field care supervisors will ensure you have the knowledge and skills to provide safe, effective care.

Day-to-day tasks

A Healthcare Assistant’s daily tasks may include supporting clients with personal care, moving and handling, medication administration, activity planning, and community access.

You may also provide clinical support, including tracheostomy, PEG, and ventilation management.

When required, you may assist with light household duties and preparing meals.

Supporting clients

One of the most rewarding aspects of being healthcare assistant is the ability to make a tangible difference in clients’ lives.

Our healthcare assistants help clients achieve their goals and lead fulfilling lives. The satisfaction of seeing clients happy is unparalleled. This sense of accomplishment and the opportunity to positively impact clients’ lives are what healthcare assistants at Superior Healthcare cherish most about their role.

Team work

Some clients receive one-to-one care, while others may need double-handed care around the clock.

As a healthcare assistant on our complex care team, you may work closely with nurses or other Healthcare Assistants in a small, collaborative team.

Our healthcare assistants benefit from a fixed rota with a choice of days and opportunities for overtime.

Extensive training

As a new member of our complex care team, you’ll receive excellent training from our clinical educators, both in-person and online – and we’ll pay you for those hours, too. Your initial training is a five-day induction, offering you a chance to enhance and refresh your skills and meet other support workers, healthcare assistants and registered nurses.

If a client’s needs require additional skills, such as tracheostomy care, airway management, or enteral feeding, we offer paid specialist training. This ensures you can confidently support your clients and continue to enhance your skills, opening up more placement opportunities in the future.

You’ll be thoroughly supported after your training through induction shifts, shadow shifts, and ongoing supervision provided by our in-house team of nurses and supervisors.

Plus, we’ll offer you the chance to enrol in Level 2 to 5 Diplomas in Health and Social Care – helping you continue to unlock new opportunities, such as progressing to a Field Care Supervisor role.

Benefits of being a Healthcare Assistant

We offer a wide range of career development opportunities to help you grow within and enjoy your role as a Healthcare Assistant at Superior Healthcare. If you possess ambition, skills, and commitment, we can provide the support and opportunities you need to reach your care career goals. Our benefits include:

Full training, including theory and simulated practice, followed by a tailored induction plan– all paid
Employee events throughout the year, including Pride celebrations, fish and chips on the beach, and 'tea and talk' gatherings.
Ongoing paid CPD training
Pension contributions
Opportunities for Diploma and management qualifications
Menopause support from an in-house Menopause Champion
Christmas Saver scheme
Designated wellbeing team
Reimbursed Blue Light Card
Flexible or permanent contract
Set your own working hours
Employee Assistance Programme, offering up to six face-to-face counselling sessions

For us, it's personal

Superior Healthcare was founded in 2006 by Stewart Thorp, his father Charles, and Sarah Richards after Stewart’s brother, Alex, sustained a traumatic brain injury and required 24-hour care.

When trying to organise at-home 24-four-hour care for Alex, Stewart saw the need for a specialist provider that could fit into family life and continue Alex’s rehabilitation.

Superior Healthcare was formed to address this need. Since then, we have been providing support to individuals living with complex care needs.

Our Story