Complex Care Assistant

Description

Join Superior Healthcare as a Complex Care Assistant in Crawley and make a genuine difference supporting children, young people, and adults with complex health conditions to live independently and safely at home.

This complex care support worker role is ideal for:

• Healthcare Assistants with complex care or learning disability experience
• Support Workers looking for long-term, meaningful one-to-one care roles
• Care Assistants wanting to specialize in complex health needs
• Community Care Workers seeking better pay and genuine career progression
• Experienced carers ready for rewarding work with competitive £14-£17.60 hourly rates

No degree required – we provide full paid training, including NVQ/Diploma opportunities and ongoing clinical skills development.

The Role – Complex Care Assistant Responsibilities

As a Complex Care Assistant with Superior Healthcare, you’ll provide specialist one-to-one care supporting clients with complex health needs in their own homes across the Crawley and West Sussex area.

Your Day-to-Day Responsibilities:

Clinical Care:

• Seizure management – monitoring, recording, emergency response (epilepsy care training provided)
• PEG feeding (Percutaneous Endoscopic Gastrostomy) – tube feeding administration and monitoring
• Medication administration – oral, topical, PRN, controlled drugs (training and competency assessment provided)
• Moving and handling – safe use of hoists, slings, profiling beds, wheelchairs
• Personal care – bathing, dressing, continence care, skin integrity monitoring

Daily Living Support:

• Support with communication needs
• Daily living activities – meal preparation, eating and drinking support
• Social engagement – community activities, hobbies, educational support
• Emotional wellbeing – companionship, reassurance, emotional support
• Behaviour support – positive behaviour strategies for clients with challenging behaviours

Professional Responsibilities:

• Follow individualized care plans – as directed by Nurse Manager and multidisciplinary team
• Accurate record keeping – MAR charts, care notes, handover reports
• Safeguarding – recognize and report safeguarding concerns appropriately
• Communication – clear, confident communication with clients, families, healthcare professionals
• Health and safety compliance – infection control, risk assessments, safe working practices

Shift Patterns Available:

Day Shifts:

• 8:00am – 8:00pm (12-hour shifts)
• Support clients with daily routines, activities, clinical needs, meals, personal care

Waking Night Shifts:

• 8:00pm – 8:00am (12-hour waking nights)
• Monitor client overnight, administer night medications, respond to care needs
• Higher night shift rates available

Flexibility:

• Full-time (3-5 shifts per week) or Part-time (minimum 2 shifts per week)
• Flexible patterns to suit your availability – discuss during interview
• Additional ad-hoc shifts available across Crawley and surrounding areas for flexible candidates

Benefits:

• Holiday Pay.
• Great Company Pension.
• Blue Light Card – we’ll pay for it.
• Referral Scheme: receive £50 love to shop voucher when you refer-a-friend.
• Ongoing support provided by our team of nurses and supervisors.

Requirements: 

• Previous care experience involving personal care.
• A full UK driving license is not essential, but preferred.
• You must be based in the UK to apply for this role – we do not offer VISA sponsorship.

Whether you are a support worker, healthcare assistant, or community care assistant, we would love to hear from you!

If you’d like to discuss your application before applying or find out more about the role, please contact amaloneeb@superiorhealthcare.co.uk

REGAON