Complex Healthcare Support Worker

Employer: Superior Healthcare
Location: Local community (home-based care)

About the Role

Superior Healthcare is recruiting Healthcare Support Workers to support a young client with complex care needs in her family home.

This is a rewarding opportunity to provide person‑centred care to a client who thrives on engagement, routine, and meaningful interaction. She benefits from carers who are warm, confident, and energetic, and who can build a trusting, supportive relationship.

She enjoys a wide range of activities including arts and crafts, reading, and music (especially Foo Fighters!). She is non‑verbal but communicates effectively through lip reading and Makaton, and will often guide her care team on what activities she would like to do — so carers should be happy to follow her lead and fully engage.

She also lives with a small, elderly dog, so being comfortable around pets is important.

Key Responsibilities

• Providing high-quality, person-centred care
• Supporting communication using lip reading and Makaton
• Encouraging and participating in activities such as arts, crafts, and reading
• Promoting independence, choice, and emotional wellbeing
• Responding to communication cues and building rapport
• Supporting clinical needs (including tracheostomy care if trained)

Client Preferences

• Female carers
• High energy, engaging, and positive attitude
• Comfortable taking direction from the client and participating in activities
• Calm, level‑headed, and switched on

Shift Pattern

• Saturday & Sunday day shifts £15.40-£16.50 per hour
• Saturday and Sunday night shifts £16.50-£17.60 per hour

Pay & Benefits

• Competitive hourly rates
• Paid induction and ongoing clinical training
• Opportunity to develop specialist skills, including tracheostomy care (training provided)
• Opportunity to work towards an NVQ/Diploma
• Holiday pay and pension
• Blue Light Card (funded)
• Employee Assistance Programme
• Menopause support
• Referral rewards
• Ongoing support from nurses and supervisors

Requirements

• Previous care experience essential
• Drivers preferred
• Experience with tracheostomy care desirable (full training provided)
• Confident, engaging, and emotionally intelligent approach
• Comfortable working in a family home with pets

Checks Required

• Enhanced DBS check
• Three years’ continuous referencing

Interested?

If you’re a caring, fun, and enthusiastic Healthcare Support Worker who enjoys building strong relationships and making a meaningful difference, we’d love to hear from you.

Email: jadeblyth@superiorhealthcare.co.uk

REF: REGJBL