Care Coordinator

Join our vibrant team at Superior Healthcare as a Care Coordinator.

Due to the continued growth of our organisation, we’re seeking a new dedicated coordinator who will aid in supporting our clients to maintain their health and enhance their independence.

The role:
As a Care Coordinator within The Superior Healthcare Group’s Complex Care Division, you’ll join our team of experienced coordinators and will manage your own client caseload.

Working 37.5 hours per week, your role will involve collaborating with clients, their families, carers, and the wider coordination team, to cover the shift requirements for our clients.

We are dedicated to your success. Our Senior Care Coordinator will offer thorough support to ensure you are fully prepared to coordinate high-quality, safe, and compassionate care. You will receive a salary of £25,200, which will increase to £28,350 upon successfully completing your probation.

Responsibilities Include:

• To be an ambassador for the company, working within Superior Healthcare’s values.
• You will be responsible for specific clients, and maintain an excellent working relationship with them.
• Working with staff to establish effective employer-employee relationships, minimising legal risks.
• Proactively address day-to-day events and maintain high standards in communication and event management.
• Play a key role in implementing and maintaining Superior Healthcare’s quality assurance programme, ensuring compliance with policies and safeguarding procedures while promptly addressing any concerns raised.

Benefits:  

• 25 days annual leave, plus bank holidays.
• An extra day off on your birthday.
• Enhanced sick pay.
• Excellent career development opportunities.
• Work towards a Diploma (Paid for by Superior Healthcare)
• Designated Wellbeing Team.
• Blue Light Discount Card.
• Employee Assistance Programme, offering up to 6 face-to-face counselling sessions.
• Christmas Saver scheme.
• Refer-a-Friend Scheme.
• Employee events throughout the year, including Monthly Breakfast Club, May Wellbeing Week, Summer BBQ and Christmas Party.
•  Support with own development including NVQ and management qualifications.

Requirements: 

• Genuine interest in working within a caring environment.
• Excellent interpersonal skills and a ‘team player.’
• Ability to work autonomously and as part of a wider team.
• Observant and sensitive to a carers and client’s needs.
• Excellent oral and written communication skills.
• Good IT skills including use of Microsoft Teams & Outlook.

About Superior Healthcare:
Superior Healthcare was established in response to our founders’ personal experience of caring for a family member who has an acquired brain injury.

Today we work as a specialist provider in complex care at home, with a full nurse-led service, providing care for children, young people and adults who have long-term health conditions. For us, it’s personal.

We are passionate about the progression and development of our teams, and due to the growth of our organisation, we are offering this exciting opportunity to join our Kent Complex Care team as a Care Coordinator.

Superior Healthcare is an Equal Opportunities Employer (agy). Registration is subject to Enhanced DBS check and references.

If you’d like to discuss your application before applying or find out more about the role, please contact RebeccaDuran@superiorhealthcare.co.uk

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