Field Care Supervisor

Join our dynamic complex care team as a Field Care Supervisor in East Sussex!

This role is perfect for you if you’re a Senior or Care Assistant with clinical experience looking to advance your career in healthcare, with a paid Level 3 Diploma in Health and Social Care and numerous progression opportunities.

The Role:
As a Field Care Supervisor, you’ll work with the Nurse Manager who will support you to oversee the care of a small caseload of clients with diverse complex care needs, who require interventions like ventilation, gastrostomy, and bowel management.

Your responsibilities will include inducting Care Assistants and Support Workers into their care packages, ensuring they possess the necessary clinical skills and receive relevant training to meet clients’ needs.

You’ll work 37.5 hours per week, including two hands-on clinical shifts structured around your client’s requirements.

Ultimately, your role as a Field Care Supervisor aims to guarantee that clients receive exceptional service from a well-trained, enthusiastic and compassionate team.

• £31,500 per annum based on working 37.5 hours per week.
• Recieve a company car.
• You will have the opportunity to work overtime to increase your salary.

Benefits:  

• 25 days annual leave, plus bank holidays.
• An extra day off on your birthday.
• Enhanced sick pay.
• Excellent career development opportunities.
• Work towards a Diploma (Paid for by Superior Healthcare)
• Designated Wellbeing Team.
• Blue Light Discount Card.
• Employee Assistance Programme, offering up to 6 face-to-face counselling sessions.
• Christmas Saver scheme.
• Refer-a-Friend Scheme.
• Employee events throughout the year, including Monthly Breakfast Club, May Wellbeing Week, Summer BBQ and Christmas Party.
•  Support with own development including NVQ and management qualifications.

Responsibilities: 

• Collaborate with the Nurse Manager for seamless setup and transition of new care packages.
• Participate in selecting support workers to assemble a competent client care team.
• Maintain regular shifts within your caseload to uphold familiarity with each client’s requirements, providing consistent and personalised care per their care plan.
• Work with the Nurse Manager to review and update clients’ care plans.
• Work with the Coordination Team to maintain 100% coverage of clients’ care packages, organising solutions for absence cover and clinically supporting clients’ out-of-hours if cover cannot be sought.
• Identify and communicate upcoming staffing gaps, engage in recruitment, and introduce new hires to clients.
• Mentor support workers, conduct observations and identify training needs.
• Maintain timely and accurate records of care and supervisory activities.
• Monitor client satisfaction, escalate concerns, and produce monthly reports for effective service management.
• Act in the best interest of clients, promptly reporting safety and welfare concerns, in line with safeguarding policies and procedures.
• Take responsibility for personal development, attend mandatory training, and aim for skills enhancement, including achieving a QCF Level 3 within two years of employment.

Requirements: 

• Hold a Level 2 Diploma in Health and Social Care.
• You will be committed to attaining a Level 3 Diploma in Health and Social Care within two years of joining (which will be funded by Superior Healthcare).
• Previous experience of working with people who have disabilities and complex health needs.

About Superior Healthcare:
Superior Healthcare was established in response to our founders’ personal experience of caring for a family member who has an acquired brain injury.

Today we work as a specialist provider in complex care at home, with a full nurse-led service, providing care for children, young people and adults who have long-term health conditions. For us, it’s personal.

We are passionate about the progression and development of our teams, and due to the growth of our organisation, we are offering this exciting opportunity to join our East Sussex Complex Care team as a Field Care Supervisor.

Superior Healthcare is an Equal Opportunities Employer (agy). Registration is subject to Enhanced DBS check and references.

If you’d like to discuss your application before applying or find out more about the role, please contact AdeleBlythe@superiorhealthcare.co.uk