Complex Healthcare Support Worker

2:1 Days • 1:1 Waking Nights • 12‑hour shifts (8am–8pm / 8pm–8am)
Drivers required

We are recruiting confident, resilient and engaging Healthcare Assistants to join a brand‑new 24/7 support team for a client living with the long‑term effects of a severe traumatic brain injury.

This is an exciting opportunity to help build a proactive, rehabilitation‑focused team supporting one client in their own home and local community.

About the role

The client sustained significant injuries following a road traffic incident and now requires consistent, structured support. You will be part of a dedicated team delivering:

• 2:1 support during the day (8am–8pm)
• 1:1 waking night care (8pm–8am)

Your role will include:

• Personal care and daily living support
• Safe management of a suprapubic catheter (training provided)
• Supporting memory strategies and orientation
• Managing perseveration and maintaining boundaries
• Encouraging safe, meaningful conversations
• Community access and rehabilitation activities
• Promoting independence, confidence and routine

About the client

The client experiences:

• Poor memory and recognition due to severe TBI
• Perseveration on certain topics
• Reduced social awareness
• Language that may include swearing or graphic themes
• Episodes of disinhibition

Despite this, he is described as:

• Very amenable
• Enjoys banter and conversation
• Responds extremely well to positive feedback and encouragement
• Fun and engaging to work with when routines are consistent

We are looking for a team who can bring structure, patience, humour and a proactive approach.

What we’re looking for

• Previous experience in complex care, brain injury, mental health or PBS-style support
• Confidence maintaining boundaries & using redirection techniques
• Willingness to support community rehabilitation activities
• A full UK driving licence and your own vehicle
• Ability to work 12‑hour shifts and commit to at least 2 shifts per week
• Must already be based in the UK (sponsorship not available)

What we offer

• £14.30 – £17.60 per hour
• Paid induction & ongoing specialist training
• Option to complete an NVQ/Diploma
• Holiday pay & pension
• Blue Light Card – fully funded
• Referral rewards
• Employee Assistance Programme
• Menopause support
• Continued support from our nurses, supervisors and complex care leads

If you’re confident, compassionate and enjoy supporting adults with cognitive or behavioural needs, we’d love to hear from you.

For more information or to discuss the role: jadeblyth@superiorhealthcare.co.uk

REGJBL