Care Coordinator

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Whitstable, Kent

£26,667.00 - £30,000.00 per year

Full Time

September 22, 2025

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Description

Care Coordinator in Whitstable

Join Our Team as a Care Coordinator! 

At  Superior Healthcare, we’re seeking a Care Coordinator  to join our Complex Care team at our  Whitstable  branch in Kent.

Why Us?
Superior Healthcare was established in 2006 in response to our founders’ personal experience of caring for a family member who has an acquired brain injury.

We are dedicated to providing compassionate care at home and in a variety of care settings across Kent.  

The Role?
As a Care Coordinator in our Complex Care division, you will: 

  • Lead with purpose: Manage your own clients in a geographic area covering shift requests. 
  • Collaborate effectively: Work closely with clients, nurses, carers and colleagues to deliver exceptional, person-centred care. 
  • Deliver excellence: Ensure shift requirements are met with compassion, safety, and professionalism. Providing the highest level of customer service  
  • Innovate and improve: Drive continuous improvement in service delivery and management of clients care packages
  • Support: Be a team player, supportive and passionate about everything you do.   

This full-time role offers 37.5 hours per week  plus additional hours according to the needs of the business. The starting salary is £25,200, rising to  £28,350 after successfully completing probation. 
The hours of work are 0900-1700 Monday to Friday, with participation in for Superior Healthcare’s ‘out of hours’ on-call service rota. 

What You’ll Bring
We’re looking for someone who is: 

  • Organised and driven: You thrive in a fast-paced environment and can juggle multiple priorities. 
  • Client-focused: You understand that care is about building relationships and delivering personalised support. 
  • Detail-oriented: You’re committed to maintaining compliance, high standards, and operational efficiency. 

  

Benefits 

  • We help you save for Christmas 
  • Wellbeing support including up to 6 face-to-face counselling sessions 
  • We have an in-house Wellbeing team to support you 
  • 24/7 live chat and video calls with trained counsellors, and free financial and legal advice 
  • We reward Employees of the Month with a £100 voucher 
  • We host employee events throughout the year, including breakfast clubs, summer BBQ and Christmas party 
  • You have two Volunteer Days per year, to support local charities and initiatives 
  • 25 days annual leave, plus your birthday off.

 

If you are interested in the role or would like any further information please contact EmmaSilverton@superiorhealthcare.co.uk

SHCHOJ

 

Job posted by

Katie Wood

  • Excellent organisational skills and time management with the ability to prioritise own workload and work autonomously.
  • Able to work well under pressure and to tight deadlines.
  • Able to manage confidential information and maintain confidentiality.
  • Able to apply a thorough and methodical approach to tasks ensuring accuracy.
  • Problem-solving and solution orientated mindset with a focus on continuous improvement.
  • You will be responsible for ensuring that all client shifts are scheduled efficiently and covered with competent employees.

Benefits of working for Superior Healthcare

Blue Light Card

Blue light card - we’ll pay for it.

Competitive Pay

Reflecting the hard work that you do.

Diploma Qualifications

Enroll onto a Level 2 to Level 5 diploma.

Refer-a-Friend

Earn a £50 voucher for every friend you refer who joins our team.

Christmas Saver Scheme

We help you save for Christmas.

Employee Assistance Programme

Wellbeing support including up to 6 face-to-face counselling sessions.

Wellbeing Team

In-house wellbeing team to support you.

The Wisdom App

24/7 live chat and video calls with trained counsellors, and free financial and legal advice.

Employee of the Month

We reward Employees of the Month with a £100 voucher.

Events

Employee events throughout the year, including fish and chips on the beach.

Consistent Support

Consistent support from our team of Nurses and Field Care Supervisors.

Recruitment

Menopause Support

In-house womens health support.

Holiday Pay

Accumulate holiday pay as you work.

Head Office Events

Employee events throughout the year, including breakfast clubs, summer BBQ and Christmas party.

Great Annual Leave

25 days annual leave, plus bank holidays and your birthday!

Specsavers Voucher

£100 Specsavers voucher for eye tests and glasses.

Volunteer Days

Volunteer Days

Two Volunteer Days per year, to support local charities and initiatives.

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