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Whitstable, Kent

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£26,667.00 - £30,000.00 per year

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Full Time

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March 11, 2026

Description

Complex Care Coordinator

As a care coordinator, you will be planning and rostering care staff into shifts and ensure that the care workers and nurses that are responsible for delivering care and support on a day-to-day basis attend their shifts as planned. 

About the role

  • The care coordinator will organise rotas a month in advance for the complex care clients.
  • Building and developing strong relationships with staff members (carers and nurses)
  • Building and developing strong relationships with clients
  • Obtaining staff availability
  • Communicate with staff and clients in a respectful, professional, and friendly manner.
  • On call responsibility 

About you

  • You will have strong communication skills both over the phone and via written communication.
  • You will be a problem solver, quick thinker and solution driven.
  • You will have worked in care and ideally will have coordination experience within either domiciliary or complex care.
  • You will have the right to work in the UK and a full UK driving licence.

What’s on offer for the Care Coordinator?

  • Salary of £26,667 increasing after probation period to £30,000
  • Mon to Fri 9am – 5pm, plus on call to include some weekends and 1 evening / morning per week (1700 – 2300/0600 – 0900)
  • Office based – Whitstable
  • 25 days AL plus the bank holiday and a day off on your birthday.
  • Enhanced sick pay.
  • Employee Assistance Programme.
  • Free DBS.
  • Pension contributions.
  • Frequent social events.
  • Access to discounts on goods and services offered by third parties.
  • Excellent career development opportunities.

SHCHOJ

Benefits of working for Superior Healthcare

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Flexible shifts

Choice of day, night and weekend shifts

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Blue Light Card

Blue light card - we’ll pay for it.

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Competitive Pay

Reflecting the hard work that you do.

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Refer-a-Friend

Earn a £50 voucher for every friend you refer who joins our team.

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Paid Training

Thorough paid training and supported induction, with annual paid refreshers.

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Christmas Saver Scheme

We help you save for Christmas.

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Employee Assistance Programme

Wellbeing support including up to 6 face-to-face counselling sessions.

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Wellbeing Team

In-house wellbeing team to support you.

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The Wisdom App

24/7 live chat and video calls with trained counsellors, and free financial and legal advice.

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Employee of the Month

We reward Employees of the Month with a £100 voucher.

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Events

Employee events throughout the year, including fish and chips on the beach.

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Consistent Support

Consistent support from our team of Nurses and Field Care Supervisors.

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Menopause Support

In-house womens health support.

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Holiday Pay

Accumulate holiday pay as you work.

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Head Office Events

Employee events throughout the year, including breakfast clubs, summer BBQ and Christmas party.

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Great Annual Leave

25 days annual leave, plus bank holidays and your birthday!

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Volunteer Days

Two Volunteer Days per year, to support local charities and initiatives.

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