Out-of-Hours Bookings Coordinator

Description

Description

Join Our Team as an Out-of-Hours Bookings Coordinator

Superior Healthcare is seeking a dedicated and proactive Out-of-Hours Bookings Coordinator to join their Whistable team, where you will be the key point of contact outside of regular business hours, ensuring seamless service delivery.

Your Role as an Out-of-Hours Bookings Coordinator

This role focuses on managing last-minute shift changes and urgent queries to maintain continuity of care. You’ll collaborate with care teams, clients, and internal teams to resolve issues efficiently while escalating critical concerns when necessary.

The ideal candidate will have a minimum of six months of coordination experience in healthcare or a related field, with strong problem-solving skills, high organisational abilities, and excellent communication skills.

Working Hours & Flexibility

Our out-of-hours service operates during the following times:

• Monday to Friday: 06:00 – 09:00 & 17:00 – 23:00
• Saturday & Sunday: 06:00 – 23:00

We offer flexible working patterns, combining home and office-based work in Whitstable to align with your availability and our service needs.

What We Offer

• An hourly rate of £14.50 per hour
• A supportive team culture where your contributions are valued
• Professional development & career progression opportunities
• The chance to be part of an organisation that truly makes a difference in people’s lives

Benefits

• We pay for a Blue light card
• We are a Real Living Wage Employer
• We support employees in achieving a Level 2 to Level 5 diploma
• Earn a £50 voucher for every friend you refer who joins our team
• We help you save for Christmas
• Wellbeing support including up to 6 face-to-face counselling sessions
• We have an in-house wellbeing team to support you
• 24/7 live chat and video calls with trained counsellors, and free financial and legal advice
• We reward Employees of the Month with a £100 voucher
• We offer in-house womens health support
• You accumulate holiday pay as you work
• We host employee events throughout the year, including breakfast clubs, summer BBQ and Christmas party
• You have two Volunteer Days per year, to support local charities and initiatives

If you would like to discuss your application before applying or find out more about the role, please contact EmmaSilverton@superiorhealthcare.co.uk 

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